Frequently Asked Questions
Grace & Blossom Boutique FAQ
1. What is your return or exchange policy?
Check out our Return Policy.
2. I’m so excited for my new outfit! When will my new clothes and accessories ship?
Grace & Blossom Boutique offers shipping in the U.S. using UPS or USPS! Items usually ship out within 1 business day and take about 3 to 10 days to arrive depending on the shipping option you choose. Your package is not insured. Please make sure that your items are being shipped to a secure location or upgrade to shipping that includes insurance. Grace & Blossom Boutique is not responsible for items that have been delivered to your mailbox or left at your address.
Additional Shipping Options
- Priority Mail: You can upgrade to Priority Mail with package insurance. These packages should arrive in 2-3 days from USPS, but delivery times are not guaranteed. Larger Packages may be shipped with UPS.
- Express Mail: You can upgrade to Express Mail with package insurance. For orders placed by Noon EST (M-F) will be shipped the same day and should arrive in 1-2 days from USPS or UPS, guaranteed delivery is 2 days.
3. Shopping online for clothes can be tricky. How can I figure out if something will fit me?
Each item on our site has an item description with specific model specs and fit info. Since we sell several different brands, sizing may vary. Many of our clothes have a modern, contemporary fit, while the majority of our tops and tunics have a generous fit. If you’re still concerned about sizing, please e-mail us Monday through Friday 10-4 PM EST at HelpGABB@outlook.com
4. Do I need a personal account to shop on your website?
No, you don’t need an account to shop with us! You can easily make a one-time purchase as a guest. But we know you’re going to love your purchase, so we suggest making an account. This will give you first-access to deals and new arrivals before anyone else knows about them! It also saves your shipping address in case you want to come back for more!
5. How do I sign up for an online account and start shopping?
Signing up for an account is super easy! Just register with an active email address.
6. What can I do if I forgot my login information?
We get it! It can be hard to remember your passwords for every single site you log onto. That’s why we’ve made it easy to reset your password. Just select the “forgot password” button, enter your email address, and we’ll send you a recovery email. It’s as simple as that!
7. What should I do if something I love and want to order is out of stock?
We get how disappointing it can be to see a top you love that’s out of stock. But don’t worry! We have an option for you to sign up to be alerted when your perfect pair of shoes or must-have top is back in stock.
8. How can I sign up for email newsletters?
Want a discount on your next online purchase? Join our e-mail club! Just enter your email address to receive your discount code. You’ll be the first to receive alerts on new daily arrivals, restocks of your favs, and exclusive discount codes before anyone else!
9. Do you ship outside of the United States?
Grace & Blossom Boutique currently does not ship outside the U.S.
10. Do you have any tips for caring for my new clothing?
The care instructions for your new items will be located on the inside tags. Follow these instructions to the best of your ability to make sure your item stays pristine and as gorgeous as the day you received it.